Privacy Policy
At Pixaro, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you interact with our platform. We aim to comply with all relevant laws, including Australia’s Privacy Act 1988 and the European Union’s General Data Protection Regulation (GDPR). Please read this policy carefully to understand your rights and how we safeguard your data.
1. What Information We Collect
• Personal Information: Name, email address, phone number, company name, and any other data provided directly by users.
• Usage Data: IP addresses, browser type, and website interaction details.
• Cookies: Information collected via cookies and similar technologies for enhancing user experience.
2. How We Collect Information
• Direct Input: Through forms, signups, or interactions with our services.
• Automated Technologies: Via cookies, tracking pixels, and server logs.
3. Why We Collect Personal Information
• Service Delivery: To provide, maintain, and improve our services.
• Communication: For updates, offers, and essential communications.
• Analytics: To understand user interaction and optimize the website.
• Legal Compliance: Ensuring adherence to regulations.
4. How We Store and Protect Information
• Security Measures: Encryption, secure servers, and restricted access.
• Data Retention: We retain personal data as long as necessary for the purposes described or as required by law.
5. How We Share Information
• Third-Party Providers: To deliver services (e.g., email platforms, analytics, etc.).
• Legal Requirements: If required by law or to protect our rights.
6. International Data Transfers
• GDPR Compliance: Any personal data transferred outside the EU will be protected with appropriate safeguards (e.g., Standard Contractual Clauses).
• Australia Compliance: We ensure the protection of data in line with the Australian Privacy Act 1988 and guidelines from the Office of the Australian Information Commissioner (OAIC).
7. Your Rights (GDPR & Australian Privacy Act)
• Access and Correction: Users can request access to their data or correct inaccuracies.
• Data Portability: The right to receive a copy of their data in a machine-readable format.
• Right to Erasure (GDPR): Users can request deletion of their data.
• Right to Restrict Processing (GDPR): Users can limit how their data is processed.
• Right to Object (GDPR): Users can object to the processing of their personal data for certain purposes.
• Complaints: How to file a complaint with OAIC or relevant GDPR authorities.
8. Cookie Policy
• Types of Cookies: Essential cookies, performance cookies, and functionality cookies.
• Managing Cookies: Instructions on how users can disable cookies via their browser.
9. Updates to This Policy
• Policy Updates: Notify users of any changes and include the date of the last update.
• Review Mechanism: This policy is reviewed periodically to ensure ongoing compliance.
10. Contact Information
• Contact Details: For privacy-related questions or concerns, contact us at pixaro@pixaro.io